christeibel Posted August 23, 2023 Share Posted August 23, 2023 regarding prestashop version 8.1.1. I'm getting a 503 error after creating a new product. If I delete the product, no error. I can see that when I upload images for the product I get an "undefined" error. I have included a screenshot Link to comment Share on other sites More sharing options...
AddWeb Solution Posted August 24, 2023 Share Posted August 24, 2023 Hi, Check the error logs on your server. Make sure that your server has enough resources (CPU, memory, disk space) to handle PrestaShop and image uploads. Sometimes, a 503 error can occur if the server is overloaded. Verify that the file and folder permissions for your PrestaShop installation are set correctly. Files and directories should have appropriate read and write permissions. If you're encountering an "undefined" error when uploading images, this could be related to JavaScript or file handling issues. Ensure that your browser is up to date and try a different one to see if the issue persists. Thanks! Link to comment Share on other sites More sharing options...
christeibel Posted October 6, 2023 Author Share Posted October 6, 2023 I figured out it had something to do with me changing the default images size. I reverted back to the original settings and everything worked fine Link to comment Share on other sites More sharing options...
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