Images not uploaded at all

[All22]

Trying to upload products on fresh installation of PS8.1.

After several attempts I installed full version both with products and all modules for this purpose. No third parties modules installed, after unsuccessful attempts I just installed importer module.

PHP is 8.1, php settings all right.

Images are not installed at all. Nor for categories, nor for products.

They are in /upload directory, CHMOD 755 on every .jpg

full path in sheet is OK, sheet was used succesfully before

friendly url is OFF

cache OFF, cleared to be sure

Debugger ON, no problem shown.

I tried step back and installed PS8.0.4, problem persists... 😞

Same happens both with native PS importer and importer module from third side.

Any idea?

Thanx.

[AddWeb Solution]

Hi,

Check that the /upload directory is the correct location for storing images. In some installations, the images may be stored in the /img directory. Verify the correct directory in the Prestashop back-office under Preferences > Images.

You mentioned setting CHMOD 755 on every .jpg file, but make sure the permissions are also correctly set on the /upload or /img directory itself. The directory should be writable by the web server process. Try setting permissions to 755 or 777 for the /upload (or /img) directory.

Try uploading an image manually through FTP or the file manager in your hosting control panel to see if it works outside of Prestashop. If the manual upload fails, it could be related to server settings or directory permissions.

Thanks!

[All22]

Hi AddWeb,

 

thank your for the solution.

Images for upload should be stored in /img directory, no need to change CHMOD, 644 recommended for security reasons, is fine.

PROBLEM SOLVED

Thank you again!