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Contact Info in Top Bar - Not Showing


Madhusudan

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Respected Members,

After my hosting provider migrated me to a new server, the phone number that used to be displayed in the top bar on the left side above the logo disappeared. I am seeking assistance in identifying which file may have been corrupted or which lines of code need to be checked to resolve this issue.

"Thank you in advance"

Regards

 

 

image.thumb.png.014d80a4ec56c36bfcd94c7112aac0da.png

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  • 2 months later...

Hi,

The phone number that is displayed in the top bar above the logo is typically managed through the theme's template files or through modules.

Look for the Phone number snippet in the template file responsible for the top bar. This could be header.tpl, header.tpl, header.tpl, or similar, depending on your theme.

It's possible that during the server migration, there was a database issue related to the phone number data. Check the database to ensure that the phone number is stored correctly.

After making any changes to the theme files or modules, it's a good practice to clear the PrestaShop cache and reindex the site.

I hope it helps!

Thanks!

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