Stefan511 Posted March 3, 2023 Share Posted March 3, 2023 (edited) Hello, I don't understand why my products are not synchronizable. I am not missing the descrption or the barcode. Please help me with some advice, thank you in advance! Edited March 3, 2023 by Stefan511 (see edit history) Link to comment Share on other sites More sharing options...
DARKF3D3 Posted March 5, 2023 Share Posted March 5, 2023 If it's a third party module you should contact the developer. Link to comment Share on other sites More sharing options...
Stefan511 Posted March 6, 2023 Author Share Posted March 6, 2023 16 hours ago, DARKF3D3 said: If it's a third party module you should contact the developer. It is made by Prestashop: https://addons.prestashop.com/en/products-on-facebook-social-networks/50291-prestashop-facebook-module.html Link to comment Share on other sites More sharing options...
DARKF3D3 Posted March 6, 2023 Share Posted March 6, 2023 Which PS version and module version you're using? It's a multistore? Link to comment Share on other sites More sharing options...
Stefan511 Posted March 6, 2023 Author Share Posted March 6, 2023 I have prestashop 1.7.8.8 and PS Facebook v1.25.0. Link to comment Share on other sites More sharing options...
GrzegorzCh Posted March 17, 2023 Share Posted March 17, 2023 I have the same problem, but only with the description. Link to comment Share on other sites More sharing options...
Stefan511 Posted March 18, 2023 Author Share Posted March 18, 2023 On 3/17/2023 at 12:22 PM, GrzegorzCh said: I have the same problem, but only with the description. Can you please tell me if you succeed solving this? I tried to find the cause but with no luck. Link to comment Share on other sites More sharing options...
GrzegorzCh Posted March 20, 2023 Share Posted March 20, 2023 unfortunately I haven't found a solution. Maybe someone smarter than me knows what's going on? Link to comment Share on other sites More sharing options...
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