rafaelvines Posted January 1, 2023 Share Posted January 1, 2023 Hello! I use prestashop 1.6.20 and I have installed the Google Analytics v2.3.4 module. I configurated with my Google Analytics ID. But several hours later all the numbers are 0, even in real time when I tested with other devices. Can you please help me? Many thanks Link to comment Share on other sites More sharing options...
idnovate.com Posted January 3, 2023 Share Posted January 3, 2023 Check if you have any JS error in the developer console (Ctrl + Shift + J). Check if the tag is added correctly with https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna. Link to comment Share on other sites More sharing options...
rafaelvines Posted January 3, 2023 Author Share Posted January 3, 2023 6 hours ago, idnovate.com said: Check if you have any JS error in the developer console (Ctrl + Shift + J). Check if the tag is added correctly with https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna. Hi how are you? Thanks for your reply. I have done it ant it shows some issues. Please see the picture. Link to comment Share on other sites More sharing options...
corrigerunbug Posted January 3, 2023 Share Posted January 3, 2023 Hi, You are using Google Tag Manager Tag not Google Analytics Tag Please find your Google Analytics ID and Replace it on the module. Best Regards 1 Link to comment Share on other sites More sharing options...
SigmaFish Posted January 4, 2023 Share Posted January 4, 2023 Can you guys give some hint on what youtube sources would you recomend for a newbie in GA ? Link to comment Share on other sites More sharing options...
rafaelvines Posted January 5, 2023 Author Share Posted January 5, 2023 On 1/3/2023 at 7:09 PM, corrigerunbug said: Hi, You are using Google Tag Manager Tag not Google Analytics Tag Please find your Google Analytics ID and Replace it on the module. Best Regards Hi, thanks. In google analytics page, I just find that code. Or I am seeing in the wrong place? Thanks Link to comment Share on other sites More sharing options...
rafaelvines Posted January 7, 2023 Author Share Posted January 7, 2023 (edited) Hi have the url: https://www.fly-baby.net/fr/ I have prestashop theme lab_athenatheme, and I inserted the code above in header.tpl just after <head>. Am I doing anything wrong? Also have the google analytics module with the correct ID inserted. Thanks Edited April 16 by rafaelvines (see edit history) Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now