Driad Samar Posted July 19, 2022 Share Posted July 19, 2022 Bonjour, Suite à une campagne de mailing panier abandonnés prestashop s'attribue des récupérations de paniers même si la personne n'a pas validé son panier via le mail . je voudrais donc savoir s'il y aurait une configuration qui serait à faire Merci Link to comment Share on other sites More sharing options...
Mediacom87 Posted July 19, 2022 Share Posted July 19, 2022 Il y a 10 heures, Driad Samar a dit : Bonjour, Suite à une campagne de mailing panier abandonnés prestashop s'attribue des récupérations de paniers même si la personne n'a pas validé son panier via le mail . je voudrais donc savoir s'il y aurait une configuration qui serait à faire Merci Contactez le support du module. Link to comment Share on other sites More sharing options...
Driad Samar Posted July 20, 2022 Author Share Posted July 20, 2022 12 hours ago, Mediacom87 said: Contactez le support du module. voici la réponse mais elle met encore plus dans le flou: Good morning Thank you for your interest in our module, I I understand your problems but you still don't fully understand the module or the features - Send email reminder: just send successfully, customer has not read or read the mail then the order has been identified it will be in the tab "RECOVERED CARTS" is the order has been successfully run the email reminder campaign remind. The "Validated" status order is in that tab. If you need other help, just let me know anytime, I’m happy to support you My warmest regards, Link to comment Share on other sites More sharing options...
Mediacom87 Posted July 20, 2022 Share Posted July 20, 2022 Pas mieux, pourquoi faire simple lorsque l'on peut faire compliqué. Link to comment Share on other sites More sharing options...
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