Marwa Abdelkader Posted July 15, 2022 Share Posted July 15, 2022 when I connect to the backoffice of my prestashop 1.6 site goes to the white page (see screenshot).?!! Link to comment Share on other sites More sharing options...
juanrojas Posted July 16, 2022 Share Posted July 16, 2022 Hello, if you try to connect in incognito mode, the same thing happens? Link to comment Share on other sites More sharing options...
Marwa Abdelkader Posted July 18, 2022 Author Share Posted July 18, 2022 Hello, Yes the same the same thing happens , same whene i acticvate mode debug ! Link to comment Share on other sites More sharing options...
juanrojas Posted July 18, 2022 Share Posted July 18, 2022 did you do any update? try clearing the cache via ftp Link to comment Share on other sites More sharing options...
Marwa Abdelkader Posted July 18, 2022 Author Share Posted July 18, 2022 I have emptied the cache several times and I have no update and the same problem Link to comment Share on other sites More sharing options...
Mibifinance Posted July 18, 2022 Share Posted July 18, 2022 Do you have the same problem? Is this the problem that the front page buttons are not built? Link to comment Share on other sites More sharing options...
masterblaster Posted July 18, 2022 Share Posted July 18, 2022 I had to deal with a similar report lately - Check : classes/db/Db.php controllers/admin/AdminLoginController.php before the restoration and see if there are any lines added in the files that send data via php Curl to a remote server. In which case yes you have been attacked by some kind of "MageCart" variant. Link to comment Share on other sites More sharing options...
Marwa Abdelkader Posted July 18, 2022 Author Share Posted July 18, 2022 1 hour ago, masterblaster said: I had to deal with a similar report lately - Check : classes/db/Db.php controllers/admin/AdminLoginController.php before the restoration and see if there are any lines added in the files that send data via php Curl to a remote server. In which case yes you have been attacked by some kind of "MageCart" variant. Whene i verify i don't find the file (see screenshot)!! So , have you a solution!!! Link to comment Share on other sites More sharing options...
masterblaster Posted July 18, 2022 Share Posted July 18, 2022 You are checking the wrong folder ( /classes/controller ) and not controllers/admin/ 1 Link to comment Share on other sites More sharing options...
Marwa Abdelkader Posted July 18, 2022 Author Share Posted July 18, 2022 yes, now I found it. thanks What I can do to make my backoffice functional!? Link to comment Share on other sites More sharing options...
Marwa Abdelkader Posted July 18, 2022 Author Share Posted July 18, 2022 2 hours ago, masterblaster said: You are checking the wrong folder ( /classes/controller ) and not controllers/admin/ yes, now I found it. thanks What I can do to make my backoffice functional!? Link to comment Share on other sites More sharing options...
Marwa Abdelkader Posted July 18, 2022 Author Share Posted July 18, 2022 3 hours ago, Mibifinance said: Do you have the same problem? Is this the problem that the front page buttons are not built? it accesses me to the backoffice and I put my accesses but when I connect it shows me the page above with the logo of my site Link to comment Share on other sites More sharing options...
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