DArnaez Posted July 11, 2022 Share Posted July 11, 2022 Hi, I sell downloads but a client says he lost the mail with the download link. Is there a way to resend the mail with the download link from the admin ?? I know this is an old question but I thought in 2022... many years of evolution on PS this issue was resolved. I'm wrong? Thanks! Running Prestashop 1.7.8.6 Link to comment Share on other sites More sharing options...
tdsoft Posted July 12, 2022 Share Posted July 12, 2022 Hi, you can go to Order Detail > view Status tab and click Resend Email button: Link to comment Share on other sites More sharing options...
DArnaez Posted July 12, 2022 Author Share Posted July 12, 2022 Hi! yes is what I did but it only send the email order. There is not link to download the product. I did an order as a client and here is the email I received. Link to comment Share on other sites More sharing options...
DArnaez Posted July 12, 2022 Author Share Posted July 12, 2022 (edited) Still looking for a solution. Another customer request a way to download his old order and I put him in hold. Is embarrassing. Edited July 12, 2022 by DArnaez (see edit history) Link to comment Share on other sites More sharing options...
ps8modules.com Posted July 13, 2022 Share Posted July 13, 2022 Each virtual product has a limit on the date by which the product can be downloaded and also the number of possible downloads. Without programmer modifications, it is not possible to resend the email with the download link. Link to comment Share on other sites More sharing options...
Tom Girou Posted July 13, 2022 Share Posted July 13, 2022 8 hours ago, 4you.software said: Each virtual product has a limit on the date by which the product can be downloaded and also the number of possible downloads. Without programmer modifications, it is not possible to resend the email with the download link. If that so, updating the right values in database should do the trick. 1 Link to comment Share on other sites More sharing options...
ps8modules.com Posted July 13, 2022 Share Posted July 13, 2022 Not. 1 Link to comment Share on other sites More sharing options...
Tom Girou Posted July 13, 2022 Share Posted July 13, 2022 7 minutes ago, 4you.software said: Not. That's really a poor and wrong answer. 1 1 Link to comment Share on other sites More sharing options...
ps8modules.com Posted July 13, 2022 Share Posted July 13, 2022 35 minutes ago, Tom Girou said: That's really a poor and wrong answer. And what would you like for an answer? I already wrote it. Hire a programmer. 1 Link to comment Share on other sites More sharing options...
ps8modules.com Posted July 13, 2022 Share Posted July 13, 2022 Be aware that this is not a free programming community !!! We advise everyone as they need. Lately, it's a habit to take the code, create a module, sell it and not even mention who helped. 1 1 Link to comment Share on other sites More sharing options...
knacky Posted July 13, 2022 Share Posted July 13, 2022 I agree. The download of the product is limited and a link is sent with a warning until when it is valid. It is sent when the order is changed to "payment received". If the customer can't download the product after the time has expired, or has downloaded it multiple times, that's their problem. 1 1 Link to comment Share on other sites More sharing options...
knacky Posted July 13, 2022 Share Posted July 13, 2022 Want a solution? Edit OrderHistory.php ! 1 Link to comment Share on other sites More sharing options...
DArnaez Posted July 13, 2022 Author Share Posted July 13, 2022 Ohhh ok... can anybody help me to modify the database or any tutorial that help me? Client still waiting. Thanks a lot! Link to comment Share on other sites More sharing options...
DArnaez Posted July 13, 2022 Author Share Posted July 13, 2022 Or at least tell us what is the best module to buy. Usually, in the store selling digital products, the user can go to their account, look the list of all products purchased, and download it. I can do it in Envato, and many other stores. I did a research but most of them offer managing digital products and other features that I don't need. I just want that my clients can have a list of their purchases to download their products even year after. My store ohmyicons.com Thanks! Link to comment Share on other sites More sharing options...
ps8modules.com Posted July 16, 2022 Share Posted July 16, 2022 On 7/13/2022 at 3:58 PM, DArnaez said: Or at least tell us what is the best module to buy. Usually, in the store selling digital products, the user can go to their account, look the list of all products purchased, and download it. I can do it in Envato, and many other stores. I did a research but most of them offer managing digital products and other features that I don't need. I just want that my clients can have a list of their purchases to download their products even year after. My store ohmyicons.com Thanks! Hi @DArnaez Did you mean something like that? Front account: And detail: And admin order: And module settings: Link to comment Share on other sites More sharing options...
DArnaez Posted July 17, 2022 Author Share Posted July 17, 2022 EXACTLY! What module is that? it works on PS 1.7.8.6 ? Thanks! Link to comment Share on other sites More sharing options...
ps8modules.com Posted July 17, 2022 Share Posted July 17, 2022 Hi. It is my own module that I developed. Compatibility Prestashop 1.7.0 > 1.7.8.6. Tested on 1.7.8.5 (that's where the pictures come from). I have already uploaded it to Addons Prestashop. Now it will wait for approval, which can take up to 14 days.😒 Link to comment Share on other sites More sharing options...
DArnaez Posted July 17, 2022 Author Share Posted July 17, 2022 Ohhhh!!!! I see... and is the only place where I can found it or do you have a website? Thanks! Link to comment Share on other sites More sharing options...
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