Jump to content

Invoice amount and total to be paid do not match


ikran

Recommended Posts

Good morning,

I have a problem with payments and the related document that generates prestashop.

When a foreign customer, with a valid VAT number from vies (I use the "Auto-Validate VAT Number in Customer Group" add-on),
place an order whose total amount must not have VAT, the invoice generated by prestashop is generated with VAT, but then the amount to be paid by credit card is calculated correctly without VAT.

What could it depend on? I would like to correct this mistake that confuses customers.

 

 

Edited by ikran (see edit history)
Link to comment
Share on other sites

  • ikran changed the title to Invoice amount and total to be paid do not match

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...