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Canada Post


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We have a problem with the CanadaPost Module.

Most of the time it works flawlessly. But for some reason sometimes the carriers won't show up as an option, giving no shipping options to the client. Did some testing and it seems to be linked with the postal code.

When I check the logs there is this message: 

Quote

Code: Server- Description: /rs/ship/price: cvc-simple-type 1: element {http://www.canadapost.ca/ws/ship/rate-v4}postal-code is not a valid instance of type {http://www.canadapost.ca/ws/ship/rate-v4}PostalCodeType. Value is \'g0g2b0\'

Eventho the postal code is a valid one.

www.kayakdetail.com

Module CANADAPOST v.1.0.5 by TechDesign

Prestashop version 1.7.7.2

I can provide backoffice access if someone wants to check it out. We are unfortunately loosing sales with this issue and getting some frustrated customers.

Thank you !

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