sabino.sibillano Posted October 21, 2021 Share Posted October 21, 2021 Hi everyone! my presta db don't save id_customer on ps_guest table. So when customer is online on my webshop i lost all info about conncection can you help me please? thanks so much!!! Link to comment Share on other sites More sharing options...
pullidea-dev Posted October 21, 2021 Share Posted October 21, 2021 It registers id_customer of logout user as 0. Look my table. Link to comment Share on other sites More sharing options...
ps8modules.com Posted October 21, 2021 Share Posted October 21, 2021 42 minutes ago, raudsepp said: It registers id_customer of logout user as 0. Look my table. What works for you doesn't work for those who ask for help. Can't advise? Link to comment Share on other sites More sharing options...
ps8modules.com Posted October 21, 2021 Share Posted October 21, 2021 58 minutes ago, sabino.sibillano said: Hi everyone! my presta db don't save id_customer on ps_guest table. So when customer is online on my webshop i lost all info about conncection can you help me please? thanks so much!!! My advice: turn on debug mode and insert an error message here. You do not write all the information. Exact version of Prestashoo, PHP version, if an upgrade was done, etc ... Link to comment Share on other sites More sharing options...
sabino.sibillano Posted October 21, 2021 Author Share Posted October 21, 2021 44 minutes ago, raudsepp said: It registers id_customer of logout user as 0. Look my table. I think i have problem with registered users. when i test a session like registered user, on this table, customer id is always 0. infact, also on prestashop admin panel, last visit field bring the first login instead the last login Link to comment Share on other sites More sharing options...
sabino.sibillano Posted October 21, 2021 Author Share Posted October 21, 2021 2 minutes ago, WebSoft said: My advice: turn on debug mode and insert an error message here. You do not write all the information. Exact version of Prestashoo, PHP version, if an upgrade was done, etc ... No errors on debug mode. prestashop version 1.7.6.9 php 7.3.24 no upgrade because i code a little part of program Link to comment Share on other sites More sharing options...
ps8modules.com Posted October 21, 2021 Share Posted October 21, 2021 php version 7.1 or 7.2 Link to comment Share on other sites More sharing options...
ps8modules.com Posted October 21, 2021 Share Posted October 21, 2021 https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/ Link to comment Share on other sites More sharing options...
sabino.sibillano Posted October 21, 2021 Author Share Posted October 21, 2021 2 minutes ago, WebSoft said: php version 7.1 or 7.2 thanks, any topic to see how to downgrade php? Link to comment Share on other sites More sharing options...
ps8modules.com Posted October 21, 2021 Share Posted October 21, 2021 For Prestashop 1.7.6.x recomended max php 7.7 min 5.6 Link to comment Share on other sites More sharing options...
ps8modules.com Posted October 21, 2021 Share Posted October 21, 2021 you must set the php version in the administration of your hosting Link to comment Share on other sites More sharing options...
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