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How to disable auto correction for Contact Us message


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Hello guys,

We need some help with the Contact Us section, we need to receive the text literally as the user sends it. Example, if somebody sends some text using 2 or 3 spaces between words, we need to receive it exactly the same, right now we receive the text with just one space between words.

Example:

- User send message in Contact Us: "First   second   third" (using 3 spaces between words)

- Text received on backend: "First second third" (with just 1 space between words)

As you can see from the attachement Our HTMLPurifier Library is Disabled, we already chequed on the database that PS_CONFIGURATION has 0 as value for HTMLPurifier.

We don't know what else to do, thanks for your help!

 

Best Regards.

Captura de pantalla 2021-09-30 115307.png

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