Jump to content

Customer service


slaymesh

Recommended Posts

Hi,

Not sure if this is the right forum for this but i upgraded prestashop to the latest version 1.7.7.5 and i am getting this error Error - The following e-mail template is missing: reply_msg     whenever i reply to customer from the Customer service area . 

Please any help much appreciated !

 

Note i am also getting another error in the ORDER area when i cancel an order it seems like the email is not sent 

i get this message An error occurred while sending the e-mail to the customer.

 

Also no email sent at the registration !

Thanks

 

 

 

SOLVED ! had to generate emails from scratch and that worked !

Edited by slaymesh (see edit history)
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...