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Web frozen, links do not work


KasiaBat

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Hello,

I am a newbie here... I am using PrestaShop 1.7.6.3

I have a huge problem with my website www.kabatani.com

Non of the links work. The website is completely frozen.

Could you let me know what shall I do. Maybe it is connected with the update of the tree links module which I did recently... But I didn't change any options there...

Please let me know if there is any solution.

Best wishes,

Kate

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Razi, Jose, I hope that you are still around. The problem is not solved completely. I am not able to insert the articles to the basket from the particular page of the article. Please could you have a look at it?

https://www.kabatani.com/en/home/214-1707-natural-macrame-string-T.html#/159-length-100_m

Thanks a lot in advance!

Kate

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Hello, I see this issue is due to this line.

File path:
../themes/prestige_fashion/assets/css/theme.css

remove line 8959 - position: fixed;

.modal-backdrop {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  background-color: #000; }

  And clear cache. Hope your issue will resolve.

  Thanks

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Thanks a lot Razi! Now it works well.

I get different kind of problems when I do the updates... Do you think that the best method is to stop doing updates?

Please let me know. Because I get impression that it is the only solution.

Have a great day!

Kate

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You have not much old version of Prestashop so NO need to update.

After every update you face multiple issues in theme and modules.

Some time theme OR module not fully compatible with new updated version so in this case its make issue.

Update also delete your all core changes (if you customize / change in core files).

 

Thanks

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  • 1 year later...
On 3/12/2021 at 11:23 AM, Razi said:

Hello, I checked you site

here is the css code due to this your links not works

.../themes/prestige_fashion/assets/css/theme.css
theme.css line 8960

remove this line

z-index: 1040;

and site works

I have a similar problem after the upgrade. Can you help? 

Problem description here:

 

 

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