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(LØST) ordreintegration i Shipmondo til prestashop


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jeg har prøvet at få shipmondo ordreitegration op at køre med modtage det svare fra deres support - så jeg håber at der skulle være en som kan hjælpe os med denne lille problem...

 

"Kære BoPos,

Vi har desværre været nødsaget til at deaktivere din ordreintegration, da der ser ud til at være problemer med kommunikationen til din webshop i mere end én time.

Ofte er disse udfald forårsaget af en midlertidig fejl på webshoppen. Eksempelvis i forbindelse med planlagt opgradering eller lignende.

Under menupunktet Indstillinger > Integration > Ordre kan du genaktivere din ordreintegration ved at sætte flueben i Aktiver integration, og derefter trykke Gem.
Hvis systemet ikke melder nogen fejl, så kører integrationen igen uden problemer. Hvis den melder en fejl, så skal du kontakte os, og så kigger vi på problemet.

Integration: Prestashop https://bopos.dk
Årsag/fejlbesked: Declarations can only occur in the doctype declaration. Line: 943 Position: 41499 Last 80 unconsumed characters: <!doctype html> <html lang="da"> <head> <meta charset="utf-8">

Shipmondo "

og deres nye svare til mig igen......

"Hej,
Jeg har kigget på jeres integration og jeg kan se at problemet skyldes at jeres shop returnerer Webservice svar i HTML format i stedet for det forventede JSON format. Det er derfor ikke muligt for vores integration at læse svaret det modtager fra shoppen.
Jeg vil anbefale at i tager kontakt til en Prestashop udvikler som kan hjælpe med at undersøge shoppens opsætning for at finde ud af hvorfor Webservice returnerer svar i HTML format i stedet for JSON format."

 

det er de svare jeg får fra shipmondo så er der bare hvad kan jeg gør så prestashop vil kunne for stå denne forspørgelse - for her er jeg står af . så jeg håber og der skulle sidde et klog mennske som kunne hjælpe med denne lille opgave

https://help.shipmondo.com/da/articles/2041930-prestashop-1-7-opsaetning-af-integration

hejberg65

I have tried to get shipmondo order integration up and running with receiving the response from their support - so I hope there should be someone who can help us with this little problem ...

 

"Dear BoPos,

Unfortunately, we have been forced to disable your order integration, as there appear to be issues with the communication to your webshop for more than one hour.

Often these outages are caused by a temporary error in the webshop. For example, in connection with a planned upgrade or similar.

Under the menu item Settings> Integration> Orders, you can reactivate your order integration by checking Enable integration, then press Save.
If the system does not report any errors, then the integration runs again without any problems. If it reports an error, please contact us and we will look into the issue.

Integration: Prestashop https://bopos.dk
Cause / Error Message: Declarations can only occur in the doctype declaration. Line: 943 Position: 41499 Last 80 unconsumed characters: <! Doctype html> <html lang = "da"> <head> <meta charset = "utf-8">

Shipmondo "

and their new answer to me again ......

"Hi,
I have looked at your integration and I can see that the problem is due to your shop returning the Web Service response in HTML format instead of the expected JSON format. It is therefore not possible for our integration to read the answer it receives from the shop.
I would recommend that you contact a Prestashop developer who can help investigate the shop's setup to find out why Webservice returns answers in HTML format instead of JSON format. "

 

hilsen Hejberg65

ordreintegration.jpg

webservice prestashop.jpg

Edited by hejberg65 (see edit history)

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