domechan Posted August 31, 2020 Share Posted August 31, 2020 (edited) Hi everyone, I have a new problem. I have prestashop 1.7.6.7. and I don't understand why with some visitors when they create a cart and register the address it happens that every hour the customer receives a completely white follow-up email with only the company logo and in his tab (customers) there are hundreds of abandoned carts with the same amount and quantity of products. It is not a fixed rule that is suitable for everyone but I do not understand why for some users it makes this problem. Potential customers are therefore very annoyed by this email bombing ... Does anyone have any idea why this happens? Thank you Edited August 31, 2020 by domechan (see edit history) Link to comment Share on other sites More sharing options...
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