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Prestashop non invia mail smtp ssl/tls


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Salve,

in questi giorni sto combattendo contro prestashop 1.7.6.4 in locale

ho impostato in parametri  avanzati--->email il criptaggio ssl, ho usato vari server SMTP (gmail, vhosting) e ricevo sempre questo errore:

Errore: controlla la tua configurazione

Connection could not be established with host email4-wh.vhosting-it.com [ #0]

Qualche suggerimento??

grazie

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