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PS getZones() error


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I am having a problem with a prestashop function and I believe it is causing an error in Step 4.

"There are no carriers available to deliver to the selected address." 


Bellow, error on log server.

[Mon Jun 01 23:20:27.559473 2020] [php7:error] [pid 105329] [client] PHP Fatal error:  Uncaught Error: Call to a member function getZones() on boolean in .../controllers/admin/AdminCarrierWizardController.php:487\nStack trace:\n#0 .../controllers/admin/AdminCarrierWizardController.php(369): AdminCarrierWizardControllerCore->getTplRangesVarsAndValues(false, Array, Array)\n#1 .../controllers/admin/AdminCarrierWizardController.php(124): AdminCarrierWizardControllerCore->renderStepThree(false)\n#2 .../classes/controller/AdminController.php(2059): AdminCarrierWizardControllerCore->renderView()\n#3 .../classes/controller/Controller.php(189): AdminControllerCore->initContent()\n#4 .../classes/Dispatcher.php(367): ControllerCore->run()\n#5 .../adminfolder/index.php(58): DispatcherCore->dispatch()\n#6 {main}\n  thrown in .../controllers/admin/AdminCarrierWizardController.php on line 487, referer: https://confrariapaulistaniastore.com.br/adminfolder/index.php?controller=AdminCarriers&token=1ebec763ae8caf340ac91fe742fca09d


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