Error While importing a sheet

[Deepinder]

Hi All,

While uploading products to my website i get the following error 

 

Validation of the sheet successful but products dont get uploaded

 

[2020-04-09 01:35:18] request.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\UndefinedMethodException: "Attempted to call an undefined method named "updateTagCount" of class "Tag"." at/controllers/admin/AdminImportController.php line 1666 {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\UndefinedMethodException(code: 0): Attempted to call an undefined method named \"updateTagCount\" of class \"Tag\". /controllers/admin/AdminImportController.php:1666)"} []
 

Please if someone can help me 

[Prescol]

Which version are you using? Did you downloaded from github or from Prestashop website?

[Deepinder]

Thanx for reply

I am using 1.7.4 version i have updated it to 1.7.6 but the issue still persist 

It was downloaded from prestashop website.

[Prescol]

Fresh installation or migration from older one? 

Also can be a problem with the theme. Are you using default theme?

[Deepinder]

No i am using my own theme not default. I have switched to default theme and tried but same result 

 

Fresh installation 

[Prescol]

Could you perform a fresh installation in other folder or locally, and try the same process?