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Problemi nell'invio email

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Ho prestashop non aggioranto(ver. e c'e' un problema nella seezione "contatti"
Sebbene abbia aggiunto i contatti e sincronizzato la mail nel Servizio Clienti correttamente le mail dei clienti nella sezione contattaci (compilate nel form base) non arrivano.

E' un problema dovuto alla versione obsoleta?

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