Jump to content

Order related Emails not going to Customer and website admin

Recommended Posts

I recently developed my website on prestashop 1.7 and hosted on BlueHost premium plan of shared hosting.

I am not getting any order confirmation emails and neither customer is getting any email regarding order they placed on my website.

But when I sent an test email through "Email" option under advanced then I found that test email is working Fine.

I am using by default option PHP mail function on prestashop backend and I confirmed with hosting that this feature is enabled on server.


What could be the issue that test email is coming but no other email is coming related to order and other. Request you guys to help me on this. thanks in advance.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More