green boots Posted November 14, 2019 Share Posted November 14, 2019 Good afternoon, I have a problem with my site, when the product number that appears in the image is blurred and when the product that you load on the product appears a super clear photo as it should be. Save me help see what's going on? already recreated images already did a lot of things and nothing solves Link to comment Share on other sites More sharing options...
Winwin12 Posted November 14, 2019 Share Posted November 14, 2019 can you share url? Link to comment Share on other sites More sharing options...
green boots Posted November 14, 2019 Author Share Posted November 14, 2019 https://www.greenboots.pt/pt/105-mulher01 Link to comment Share on other sites More sharing options...
Winwin12 Posted November 14, 2019 Share Posted November 14, 2019 I can see super clear image alone on this link. Did you install prestashop on the site? what version are you working with? Link to comment Share on other sites More sharing options...
green boots Posted November 14, 2019 Author Share Posted November 14, 2019 see now Link to comment Share on other sites More sharing options...
green boots Posted November 14, 2019 Author Share Posted November 14, 2019 PrestaShop: 1.7.1.1 Link to comment Share on other sites More sharing options...
green boots Posted November 14, 2019 Author Share Posted November 14, 2019 ?? Link to comment Share on other sites More sharing options...
Winwin12 Posted November 14, 2019 Share Posted November 14, 2019 You need update to 1.7.6. This is the latest. Besides, remove that image, resize it and try again. Let me know if this solved it. Link to comment Share on other sites More sharing options...
denkbeter Posted November 14, 2019 Share Posted November 14, 2019 I was about to start this exact same topic. I also have blurry images, especially on mobile phone. Especially the logo is problematic. This is with prestashop 1.7.6. Link to comment Share on other sites More sharing options...
green boots Posted November 14, 2019 Author Share Posted November 14, 2019 only happens to me in product images Link to comment Share on other sites More sharing options...
Winwin12 Posted November 14, 2019 Share Posted November 14, 2019 @green boots, have you tried resizing image? Did you try another image on the same product page @ denkbeter, are you using default theme? It is possible your theme is not properly optimize for mobile screen. Can you work with PS root (system) files? Link to comment Share on other sites More sharing options...
denkbeter Posted November 15, 2019 Share Posted November 15, 2019 16 hours ago, Winwin12 said: @green boots, have you tried resizing image? Did you try another image on the same product page @ denkbeter, are you using default theme? It is possible your theme is not properly optimize for mobile screen. Can you work with PS root (system) files? I am using warehouse theme, sure i can work with ps root files. Even if i replace icon manually through ftp it is still blurry. Is there a way to upload higher resolution image and let prestashop scale it down? Link to comment Share on other sites More sharing options...
Winwin12 Posted November 15, 2019 Share Posted November 15, 2019 if you are not the owner of theme, contact the theme developer. if it is the default theme, i suggest you check the css of the logo. let me know how it went. thank you Link to comment Share on other sites More sharing options...
Madison_P Posted November 21, 2019 Share Posted November 21, 2019 @green boots, try images at least 80x400 px in size if you are having issues with how they display on mobile screens Link to comment Share on other sites More sharing options...
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