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Martin_UY

Cannot see product combinations in the back-end

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Hello,

I need to fix an error so I can manage combined products, that are not visible in the back-end. Do you know how to fix it?

I've created a combined product to test the system, and it does not show the combinations in the back-end while in the front-end the combinations are available.

See below the front-end where "dimension" is available as well as "madera", which would be the possible combinations.

(images are illustrative and pictures are not of my own products, I'm just testing by now).

image.png.42c5ff8d354594192240ab37e32e863a.png

However, in the back-end the set of combinations is not visible, therefore cannot edit prices, quantity, etc. (see image below).

image.thumb.png.d475894214a891905a57b16466b3a041.png

 

 

THANKS FOR YOUR SUPPORT AND COLLABORATION!

 

 

 

 

Edited by Martin_UY
Deleted wrong picture (see edit history)

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Hi Martin_UY,

 

Have you solved this problem?

 

 

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Please check in your browser console / server log if there are any error in the Ajax/XHR requests when loading the combinations. I faced same issue recently caused by NGNIX proxy causing access issues

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On 1/10/2020 at 9:17 AM, JBW said:

Please check in your browser console / server log if there are any error in the Ajax/XHR requests when loading the combinations. I faced same issue recently caused by NGNIX proxy causing access issues

Hi JBW,

 

Thanks for your help, I'll try and let you know the result.:)

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