Unfortunately, there are no carriers available for your delivery address.

[carambandombolas]

Hello!

I've been with a huge bug for a couple of weeks that I can't solve. For some reason I still don't know prestashop stopped showing me the carriers available on the payment page. The only thing that appears to me is:

"Unfortunately, there are no carriers available for your delivery address."

Investigating the matter I have discovered that what happens is that it does not show me any carrier that is not configured as free shipping. This is a problem because I have to charge shipping costs when the order is over € xx.

In another support forum of the theme I use (transformer) they told me that it might have to do with a Genei module, which must be overriding something in the getPackageShippingCost function. I immediately deleted the module and its folder, but the problem persists. I don't know if it could be that I have to delete something else from somewhere.

I do not know if someone has happened something similar and can help me, or someone has any idea of what is happening, since I have been free shipping for weeks since it is the only way that customers can buy in my store.

Thank you!