adelnaser Posted March 27, 2014 Share Posted March 27, 2014 Hi guys, I upgraded my site to the new version but I got a problem now, I cant access the admin page, it says an error occured and a folder was deleted: For security reasons, you cannot connect to the Back Office until you have: the /install folder was deleted Any thoughts please? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted March 27, 2014 Share Posted March 27, 2014 using ftp do you see folder 'install' in your shop root directory? Link to comment Share on other sites More sharing options...
adelnaser Posted March 27, 2014 Author Share Posted March 27, 2014 Yes I see it Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted March 27, 2014 Share Posted March 27, 2014 Yes I see it delete it or rename it..and you should be good to go! Link to comment Share on other sites More sharing options...
adelnaser Posted March 29, 2014 Author Share Posted March 29, 2014 Yep you`re right, thanks! 1 Link to comment Share on other sites More sharing options...
tasve Posted September 10, 2014 Share Posted September 10, 2014 I have the same problem after update to 1.6.0.9. "For security reasons, you cannot connect to the back-office until you have: slett /install foldeenVennligst benytt ny URL (eks. http://furtado.no/admin234/) " but i can not find any folder with that name. I looked everywhere. Any idea? Link to comment Share on other sites More sharing options...
tasve Posted September 10, 2014 Share Posted September 10, 2014 Btw i used Softaculous to upgrade in my cpanel. Link to comment Share on other sites More sharing options...
tasve Posted September 10, 2014 Share Posted September 10, 2014 I'm really sorry, i found it after i refreshed my ftp client. Link to comment Share on other sites More sharing options...
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