Hi
I have a rapid SSL certificate from Geotrust. But i am not getting HTTPS at all, (my domain is q8-mart.com)
i am not getting https even when i am using www
i checked with server team (A2Hosting) and the confirmed that the SSL Cert. is installed and configured properly. this was their email to me :
"It appears that your SSL certificate is installed and functioning properly on your account, however it appears that Prestashop is configured to use just q8-mart.com, not www.q8-mart.com. All requests to www.q8-mart.com are getting redirected to q8-mart.com . I would recommend checking with the Prestashop support team or their community forums to be sure, but I believe you can fix this by changing the "Shop Domain" and "SSL Domain" in the "SEO & URLs" preferences in the Prestashop administration site to "www.q8-mart.com". "
i checked the above configuration on presta shop and changed the domain to www.q8-mart.com as they advised, but still i am having the same issue .
can anyone help me please ? what should i do to enable HTTPS on my domain.
thanking you in advance.