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suteibi

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    Kuwait
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    User/Merchant

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  1. Hi, How can i disable viewing my website using mobile theme ? i want the full site to be opened whenever you access it from any smart device. thanks and regards
  2. yes the padlock is green only if you start the checkout process. but the payment gateway company said that the SSL should be installed on www.q8-mart.com then only they can validate my payment method and approve it. maybe they mean that they want the padlock to be green once you access www.q8-mart.com is it possible to be done ? thank you
  3. can you please help me with my issue ? i am really having problems regarding this issue, no one is able to purchase through mobile because of this thank you Would you please help me with this issue ?
  4. Hi I have a rapid SSL certificate from Geotrust. But i am not getting HTTPS at all, (my domain is q8-mart.com) i am not getting https even when i am using www i checked with server team (A2Hosting) and the confirmed that the SSL Cert. is installed and configured properly. this was their email to me : "It appears that your SSL certificate is installed and functioning properly on your account, however it appears that Prestashop is configured to use just q8-mart.com, not www.q8-mart.com. All requests to www.q8-mart.com are getting redirected to q8-mart.com . I would recommend checking with the Prestashop support team or their community forums to be sure, but I believe you can fix this by changing the "Shop Domain" and "SSL Domain" in the "SEO & URLs" preferences in the Prestashop administration site to "www.q8-mart.com". " i checked the above configuration on presta shop and changed the domain to www.q8-mart.com as they advised, but still i am having the same issue . can anyone help me please ? what should i do to enable HTTPS on my domain. thanking you in advance.
  5. please see attached picture, it shows that i don't have this option of recycle package, also the terms and conditions already disabled but i the mobile theme it keeps showing. i am looking for one step checkout without any conditions acceptance thank you
  6. can i just remove the accepting terms & conditions and the recycled packing as well ? if yes how can i do it please ? also as you can see the small circles which lights up when you click any tab is not properly aligned. thank you
  7. www.q8-mart.com how can i re-attach the pics ?
  8. Hi, Can someone tell me how to remove the agreements during check out in mobile theme ? i mean when you check out you have to click ( i agree to receive my order in recycled packing. & ( i agree with the terms and condition), the problem is that it is not visible to the others to be clicked. also as you see in the second attachment, small icon inside every tab is not visible. please find the 2 attached files. regards
  9. thanks paul, its shuffling now but the issue is that still the same products are appearing every time. new products are not shown on the featured products main space, my main concern is how to specify certain pictures to be displayed or new products.
  10. Hi Paul, What i am looking for is to change the products which appear on the home page of the website whenever you visit . thank you
  11. Hi, how can i change the featured products on home page ? i mean i need to display specific products on my home page. thanking you in advance
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