Hi,
Is it possible to cancel a Credit Slip (partial refund)?
I've mistaken myself, because i´ve thought there was a direct way to refund the money to a client who returned an item, but the credit slip only created a voucher for the client to use, and now i've read that:
"If the customer paid the order using a credit card, the payment system may refund the cart automatically, or you may have to do it yourself. If the order was paid using a check or a bank transfer, you have to issue the refund yourself, then mark the order as having been refunded manually in the back office (in the order's page)."
So, is there a way to annulate the credit slip generated?
Regards,