Jump to content

Bleu de Cocagne

Members
  • Posts

    34
  • Joined

  • Last visited

Profile Information

  • Location
    Toulouse, France
  • First Name
    Bruno
  • Last Name
    Duplos

Bleu de Cocagne's Achievements

Newbie

Newbie (1/14)

0

Reputation

  1. It was a french customer. However he used a company vat number...could that be related?
  2. Hi, No, it's after payment that's my hugest concern :/ - as far as I've checked, the price is showing correctly. More strange is that I've created a customer with the same details (address) and everything was ok, which left me more confused. Can it be related to the customer usage of a company VAT Number? Thank you shonkiro!!!
  3. Thank you for the reply shonkiro, but i doubled checked and everything seems to be fine! Edited the main topic with printscreen of product and tax rules configurations. Any ideas? Many thanks in advance!
  4. Hi Prestashop Forum, Really need some help! Recently got to sell some items from my Eshop, but the VAT was not included to the final prices. In the customers invoice a line at the end says: "Exempt of VAT according to section 259B of the General Tax Code." The shop is set on France, and the buyer is french as well, however, the VAT should be paid! Tax rules seem ok....what could be happening? Many thanks in advance! Regards!
  5. Hi Prestashop Forum! I have been looking for a way to issue a Inventory status report directly from Prestashop backoffice but I have not managed to find a way to get a listing with Style/Color/Size inventory position. Is there a way? Regards!
  6. Hi, Is it possible to cancel a Credit Slip (partial refund)? I've mistaken myself, because i´ve thought there was a direct way to refund the money to a client who returned an item, but the credit slip only created a voucher for the client to use, and now i've read that: "If the customer paid the order using a credit card, the payment system may refund the cart automatically, or you may have to do it yourself. If the order was paid using a check or a bank transfer, you have to issue the refund yourself, then mark the order as having been refunded manually in the back office (in the order's page)." So, is there a way to annulate the credit slip generated? Regards,
  7. Hi! I am setting up my eshop (based in France) and i have configured the TAX to SHOW in my products price. However, for many Countries the TAX is 0%, and for example, an USA client, will only find out the final price when checking out (which will be the one he saw minus the tax). So my question is: - when navigating in the products (before the checkout), how can i make it to show the defined tax to the respective country (where the client is) www.bleudecocagne.fr/shop Thank you advance! Regards,
  8. Hi everybody! Is there a way to show, ideally in the checkout process, the estimated DELIVERY SHIPPING TIME, based on the client country used to purchase? Regards,
  9. Thank you! Ok for the debug, will test it now. Sorry for my ignorance but how to look into my hosting error log? Best,
  10. El Patron i'm sorry, said debug mode is disabled, but confused it with CACHE. How to check of debug is disable? Thank you!!
  11. sorry! www.bleudecocagne.fr/shop debug mode is disabled :/
  12. Hi, My shop is giving a weird error, when trying to register a new customer. Hitting save and then: "TECHNICAL ERROR: unable to save account Details: Error thrown: [object Object] Text status: error" Why is this? My client just launched the shop and almost everything was working fine. Any help? Regards,
  13. Hi shokinro, where/how do i change that? Best regards,
×
×
  • Create New...