Knowband Plugins

A new version of the PrestaShop Web Push Notification Module v1.0.8 is now available! This update brings full compatibility with PrestaShop 9, while maintaining seamless integration with PrestaShop 8 and 1.7. The release also includes performance optimisations and minor bug fixes to enhance the overall user experience. Check it out here: PrestaShop Web Push Notification Module and boost customer engagement and Retention!

Announcement for the Prestashop Community We are pleased to share that Knowband has released the latest version of the Prestashop Product Sticker & Label Module (v1.0.5). Key Updates: Full compatibility with Prestashop 9.x.x Enhanced stability and performance for Prestashop 8.x & 1.7.x Minor bug fixes and overall optimisation With the festive season approaching, this is the perfect time to enhance your store’s visual appeal by adding attractive stickers and labels to your products. Explore the module today: Prestashop Product Sticker & Label Module Best regards, Team Knowband Empowering Prestashop Merchants Worldwide

Hi Everyone, A new version of the Prestashop Quick Login Popup 2.0.1 has been released. This latest version introduces key updates to enhance your store’s functionality and user experience: Prestashop 9 Compatibility – fully optimised for the latest Prestashop platform. Improved Performance – ensures smooth operation with Prestashop 1.7 and 8. x.x. Minor Bug Fixes – addressing previous issues for greater stability and reliability. Upgrade to the new version today and provide your customers with a fast, seamless login experience on your Prestashop store. Explore the module now and enhance your store’s login process.

Hi, This happens when the cache blocks the form processing. Try this: Test without cache: Go to Advanced Parameters > Performance > set "Use cache" to No. Test the form. If it works: Switch cache mechanism to "Memcached" or "Redis" instead of FileSystem. Still issues, then check email logs in Advanced Parameters > E-mail and enable debug mode in defines.inc.php. Regards.

Hi, Thanks for the update. Just to confirm, were you able to resolve the white homepage issue by fixing the JavaScript bug in the module? If yes, please let us know which module was causing the problem and what you did to fix it. Posting the solution here will be a huge help for other community members facing the same issue. If not, please paste the exact error message you are seeing now. With that information, we can help you find the next steps. Looking forward to your reply so we can finally close this issue. Regards.

Bonjour, Il s'agit généralement d'un problème de cache ou d'une traduction incomplète dans l'interface d'administration. Voici comment le résoudre : Vider le cache de traduction : Accédez à International > Traductions et cliquez sur le bouton « Vider le cache ». Vérifier les traductions des modules : Dans la même section, sélectionnez « Traductions des modules installés », choisissez votre langue et cliquez sur « Modifier ». Trouvez le module ps_checkout et vérifiez que tous les textes relatifs aux paiements sont correctement traduits. Vider le cache intelligent : Accédez à Paramètres avancés > Performances et cliquez sur « Vider le cache ». Cela devrait résoudre le problème de traduction. Si le problème persiste, essayez d'enregistrer à nouveau les traductions du module ps_checkout. Cordialement.

Hi, A white homepage after upgrade usually means a PHP fatal error. Here's how to quickly identify the problem: First, enable debug mode: Edit /config/defines.inc.php Change define('_PS_MODE_DEV_', false); to true Save and refresh your homepage This will show the actual error message instead of the white screen. If you prefer to test modules: Via FTP, go to /modules folder Rename individual module folders (add .backup to folder names) Start with third-party modules, especially recently updated ones, and refresh homepage after each change. Clear cache: Delete all files in /var/cache folder The debug mode approach is fastest - it will immediately point to the exact file or module causing the issue. Once you see the error message, we can provide the specific fix. Regards.

Hi, Try commenting out the problematic CSS in both files and then clearing the cache: In both themes/classic/assets/css/custom.css and themes/classic/assets/css/theme.css, find this rule: .product-miniature .thumbnail-container .product-thumbnail img { height: auto; } And comment it out. Then clear PrestaShop cache (Advanced Parameters > Performance > Clear Cache) and browser cache as well. (Ctrl+F5) This will resolve the height discrepancy. Regards.

Hello everyone, We are excited to announce that Prestashop Multivendor Marketplace v5.0.8 is now available! What’s new in this version: Compatible with Prestashop 9 Supports earlier versions including Prestashop 8 & 1.7 Minor bug fixes for improved stability Performance optimisations for a smoother experience Upgrade your Prestashop store and turn it into a full-featured marketplace today. Check out the module here: https://addons.prestashop.com/en/marketplace-creation/21669-knowband-multi-vendor-marketplace.html Regards, Team Knowband

Hi PrestaShop Community, We are excited to announce the release of the new version 3.6.0.3 of the PrestaShop Mobile App Builder for Android and iOS by Knowband! 🎉 This latest update brings: Compatibility with PrestaShop 9 Seamless support for earlier versions, including PrestaShop 8 and 1.7 Minor bug fixes and performance optimisations for smoother operation The module is now live and ready to use! Check it out here: https://addons.prestashop.com/en/mobile-app-builder/29188-knowband-android-and-ios-mobile-app-builder.html Launch your mobile app today and boost your sales! Happy Selling! Regards, Team Knowband

Hi Prestashop Community, Good news for Prestashop users! The latest update, v1.0.3 of Prestashop WhatsApp Live Chat Addon, has just been released. It now offers complete compatibility with Prestashop 9. x.x and earlier versions, including Prestashop 1.7 & 8. x.x, ensuring a stable and optimised performance. Connect instantly. Sell smarter. Integrate the Prestashop WhatsApp Live Chat Addon today! Warm Regards, Team Knowband

Check if the intl extension is enabled in the phpinfo first of XMAPP. This issue has nothing to do with PrestaShop.

As mentioned above, 0.0.0.0 IP will be displayed in the case of IPV6 (customer has IPV6 instead of IPV4). So solution to the same. Traffic can be genuine as well.

Avez-vous vérifié le statut de cette transaction sur votre compte Stripe ? Elle est toujours affichée comme terminée ? Y a-t-il eu une rétrofacturation sur cette transaction ?

It seems 500 error. Check the server error log for the details of the error.