andrea colombo

Thank you for your help so far. I am still stuck with : config/defines.inc.php from ftp cannot download edit or view inside the folder... "Response: 550 Can't change directory to /config/config.inc.php: Too many levels of symbolic links Error: Failed to retrieve directory listing"

Yes, on prestashop cloud, this is the url dep-italia.pswebshop.com Thank you

Hello, I don't know if it is a relevant topic but maybe someone have a suggestion for my problem. I purchased a theme for my store and after installation the front office suddenly disappear. I purchased the theme and everything went perfectly, but after a little while something went wrong and front office stopped working . I can access back office but not the front office, I don't know if it is due to the installation of the theme or something I've done wrong. The browser, instead of the front office show this message: "Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request." I don't know if it's possible to misconfigure prestashop cloud server, I am really confuse....anyway, any suggestion? Thank you