claredotcom

Running 1.61.1. this is a new installation not an upgrade. I'm just using the default-boostrap theme Having major trouble uploading images to products - click upload but just get a red bar and exclamation mark (see attached screenshot). Have searched all the forums and followed the tips - file size, invalid characters, folder permissions etc etc but it still fails MOST of the time. Every now and again I manage to upload an image if I keep trying but then it starts failing again on the next product (so it's obviously not the image itself) and if I persist long enough - it will eventually upload but at this rate I'll still be tryiing to add my images in 2020. I've tried Firefox and Google on Windows 8 and Firefox and Safari on Mac. All are the same. This is very frustrating I'd really appreciate any help or ideas. Thanks! Clare

hi new to prestashop and have a new install of 1.6.1.1 and can't upload images to category or product. have searched the forum and tried the other suggestions - file name, file type, permissions, using different browsers etc but nothing works. when I try to upload an image in product I get a red bar and exclamation mark with no error message and when I try to upload an image to the category eventually the screen goes blank and it doesn't upload. any help or suggestions appreciated! Thanks Clare.