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How does one go about obtaining a refund from a rogue developer (addons section)? There used to be a link where a buyer was able to request a refund when the developer was not willing or able to rectify a problem. It appears to have been removed. 

I have a situation where a seller of a module refuses to fix his module claiming that as my dev site was not in maintenance mode . Which is incredible because it was inaccessible right up until he said he was unable to provide an ip address due to it being dynamic that changes daily, so I made it easy for him by removing the .htaccess ip rule and creating a default installation with demo products with only his module, and so he complains.

I gave him ample opportunity to reply but he won't. So community what are my options? A paypal complaint to force a refund? Or is there another way? Obviously I want my money back as it is theft otherwise.

How does one go about obtaining a refund from a rogue developer (addons section)? There used to be a link where a buyer was able to request a refund when the developer was not willing or able to rectify a problem. It appears to have been removed. 

I have a situation where a seller of a module (Related Products Carousel by joseaguilar) refuses to fix his module claiming that as my dev site was not in maintenance mode . Which is incredible because it was inaccessible right up until he said he was unable to provide an ip address due to it being dynamic that changes daily, so I made it easy for him by removing the .htaccess ip rule and creating a default installation with demo products with only his module, and so he complains.

I gave him ample opportunity to reply but he won't. So community what are my options? A paypal complaint to force a refund? Or is there another way? Obviously I want my money back as it is theft otherwise.