Analytics - Sales

[Jeet Kune Do]

Everytime one customers buy more than one products in my shop in Google Analytics I have diplayed only one product. But sales amount is ok. Any ideas?


Regards!

[Jeet Kune Do]

Somebody could help?

[Jeet Kune Do]

Please...

[warrenwater]

Statcounter will show all user activities. In this case user may be refresh or click on checkout more than 1 time. So, the report of Google Analytic show it all.

I think you should believe data in your database or confirm with user payment.

[Jamie@LHE]

You've not set up your Google Analytics code correctly, identifying the correct tags for product names, product prices, etc. so Google is just taking the entire basket value as one product.

Unfortunately I am also new here and I do not know PrestaShops product tags.

[Jeet Kune Do]

Jamie@LHE

Thank you for your tip. As I can see in prestashop Analytics is set up with the module, I only inserted the UI code. Maybe I should follow this guide:

The first step of tracking e-commerce transactions is to enable e-commerce reporting for your website's profile.
To enable e-Commerce reporting, please follow these steps:

  1. Log in to your account
  2. Click Edit next to the profile you'd like to enable
  3. On the Profile Settings page, click edit next to Main Website Profile Information
  4. Change the e-Commerce Website radio button from No to Yes

To set up your goals, enter Goal Information:

  1. Return to Your Account main page
  2. Find the profile for which you will be creating goals, then click Edit
  3. Select one of the 4 goal slots available for that profile, then click Edit
  4. Enter the Goal URL. Reaching this page marks a successful conversion
  5. Enter the Goal name as it should appear in your Google Analytics account
  6. Turn the Goal on

Then, define a funnel by following these steps:

  1. Enter the URL of the first page of your conversion funnel. This page should be a page that is common to all users working their way towards your Goal.
  2. Enter a Name for this step.
  3. If this step is a Required step in the conversion process, mark the checkbox to the right of the step.
  4. Continue entering goal steps until your funnel has been completely defined. You may enter up to 10 steps, or as few as a single step.

Finally, configure Additional settings by following the steps below:

  1. If the URLs entered above are Case sensitive, mark the checkbox.
  2. Select the appropriate goal Match Type. (Learn more about Match Types and how to choose the appropriate goal Match Type for your goal.)
  3. Enter a Goal value. This is the value used in Google Analytics' ROI calculations.
  4. Click Save Changes to create this Goal and funnel, or Cancel to exit without saving.

Demonstration: The order process

  1. After having enabled your e-commerce reports and selected the respective profile enter 'order-confirmation.php' as the targeted page URL
  2. Name this goal (for example 'Order process')
  3. Activate the goal
  4. Add 'product.php' as the first page of your conversion funnel
  5. Give it a name (for example, 'Product page')
  6. Do not mark 'required' checkbox because the customer could be visiting directly from an 'adding to cart' button such as in the homefeatured block on the homepage
  7. Continue by entering the following URLs as goal steps:
         * order/step0.html (required)
         * authentication.php (required)
         * order/step1.html (required)
         * order/step2.html (required)
         * order/step3.html (required)
  8. Check the 'Case sensitive' option
  9. Save this new goal