Jump to content

PB with paypal module


Recommended Posts

Hi there

I have a problem with the paypal module :

I have an error message from paypal saying that I have to use anonther card.
I saw that this pb could come from a bad URL in the module. but the url seems ok
Another reason would be that the card is linked to a paypal account, but this is not the case.

I use Prestashop 1.3.6

Can someone helps me ?

Regards

Link to comment
Share on other sites

This has nothing to do with PrestaShop, but rather the card you used.
In order of importance, I would:

1. Do what it says: use a different card.
2. If that's not possible, double, no, triple-check it's not a debit card masking as a creditcard (use the first 6 digits of the card number and do a BIN lookup.
3. If it's Visa Electron, ensure internet payments are allowed on the card. This may have to be enabled by the bank (this was the case for my Visa Electron card, for example.)
4. Contact PayPal Customer Service

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...