JoJo Posted July 18, 2018 Share Posted July 18, 2018 Hi. So, I am having a weird problem, adn I hope you can help... If a costumer buys product with 1 (one) item in stock (that now becomes out of stock, after this sale) the costumer recieves an email stating that "the item is out of stock and we are doing our best". This really doesn't make any sense... there is still enough items to fulfil this order to this costumer, and he should not recieve that email. Is anything misconfigured, or maybe it's an issue with the portuguese translation...? Thanks in advace for all your help. Link to comment Share on other sites More sharing options...
JoJo Posted July 22, 2018 Author Share Posted July 22, 2018 Does anyone have any input? Thank you. Link to comment Share on other sites More sharing options...
JoJo Posted July 22, 2018 Author Share Posted July 22, 2018 This helped solve it: https://www.prestashop.com/forums/topic/155507-disable-out-of-stock-email-to-customer/ Link to comment Share on other sites More sharing options...
roelrutjes Posted November 12, 2018 Share Posted November 12, 2018 The link above is an old one from 2012. For prestashop 1.7: Go to: Shopparameters - order settings - statusses. There you can switch of the emails for customers. For instance at 9 and 13. Good luck, Roel. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now