Sciamano Posted November 19, 2008 Share Posted November 19, 2008 Hi, the following problem occurs when I try to set a new account password after I've forgotten the original one.After clicking on "forgot password?", I insert my email address and receive a random password.I then login with this password, but if I go to my account details to change it, I receive the following error message:"There is 1 error : 1. your current password is not that one"Any suggestions? I've tried a thousand times, I've also tried using different browsers and erasing both the cache and the cookies... Link to comment Share on other sites More sharing options...
MrMcQ Posted November 9, 2010 Share Posted November 9, 2010 I know this was a while ago, but did you ever end up solving this problem?? I'm experiencing the same thing, even though I tried clearing the customer users and passwords DIRECTLY from the database, its STILL saying customer email has already been used, or once in a new registration account, it won't let me change the password...or even set the NEW one for that matter. What's going on?? Link to comment Share on other sites More sharing options...
Blanco Posted November 10, 2010 Share Posted November 10, 2010 This is something bad i noboday answer...nice... Link to comment Share on other sites More sharing options...
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