Kelvin Ong Posted November 12, 2010 Share Posted November 12, 2010 Hi,I've received an email from back office / service as below:-DCL QSHE is out of stockIndeed, the breaking out of stock of 3 has been exceeded.Remaining stock: 0You are advised to open the product's admin Product Page in order to replenish your inventory.Originally this item start with 100 units, and become 99 units balance after 1 sales. I've checked at the backend as well as frontend, both are showing correct quantity which is 99.Can someone please let me know why I receive this email in error. Link to comment Share on other sites More sharing options...
Martin Velikov Posted November 12, 2010 Share Posted November 12, 2010 I know this is a long shot but ...Have you checked the exact products that is mentioned in the report? Maybe you have more than 1 product with the same name.Go to catalog tab and order products by quantity in ascending order. Then look at the products with lowest count (possibly 0). The one you were notified for should be displayed there. Link to comment Share on other sites More sharing options...
Kelvin Ong Posted November 12, 2010 Author Share Posted November 12, 2010 Hi,Is this mean that I can't have same product in different categories? Link to comment Share on other sites More sharing options...
Kelvin Ong Posted November 13, 2010 Author Share Posted November 13, 2010 I know this is a long shot but ...Have you checked the exact products that is mentioned in the report? Maybe you have more than 1 product with the same name.Go to catalog tab and order products by quantity in ascending order. Then look at the products with lowest count (possibly 0). The one you were notified for should be displayed there. Hi,I don' get you on "Go to catalog tab and order products by quantity in ascending order. Then look at the products with lowest count (possibly 0). The one you were notified for should be displayed there." I've looked around in catalog tab but can't find the setting for "order products by quantity in ascending order". Link to comment Share on other sites More sharing options...
adamus007p Posted November 13, 2010 Share Posted November 13, 2010 I have a same problem after update to 1.3.2.I have 100 in stock, for test I have bought 1 pc. so I have in stock 99, but I get information that product is out of stock. Link to comment Share on other sites More sharing options...
Kelvin Ong Posted November 14, 2010 Author Share Posted November 14, 2010 Hi,Looks like we need to wait for the new release for this bug/problem. Check this out -->> http://www.prestashop.com/forums/viewthread/73678/configuring___using_prestashop/out_of_stock_email Link to comment Share on other sites More sharing options...
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