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[SOLVED]PayPal error (Paypal does not allow your country of residence to ship...)


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I don't want to be a guy, who want to get everything first, but that problem is really urgent.
I have to finish website tomorrow, but have problem with PayPal payment method.

Than client choosing PayPal payment seems to be everything go ok. Customer redirect to PayPal page where he see his cart.

BUT when customer trying to login to his own account and make payment, he gets such error:

Paypal does not allow your country of residence to ship to the country you wish to


At this time, we are unable to process your request. Please return to Crystadelle Inc and try another option.


I configure PayPal account like written in module
- Auto Return : Off
- Payment Data Transfer to Off
- check Click here to allow transaction-based shipping values to override the profile shipping settings listed above

In Prestashop:
Countries restrictions and other things all checked

Adress of test customer in Prestashop database is such (if it's matter):
1300 Pennsylvania Ave
20229
Washington
USA
District of Columbia

What I am doing wrong? Any advice will be appreciated
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Seems to be it was my problem. Than I register in my website as customer I fill wrong information in Address fields. My provided data on website and data in PayPal account mismatch, because of that I can't finish my checkout process.

Now than address is same like in PayPal account seems to be everything works fine! :)

However I didn't get any confirmation email to my email address provided during registration in my shop.
All I got, it is email from PayPal (that email come to my email address provided in PayPal account). Email address in PayPal account and in my shop during registration was different

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  • 3 months later...
I don't want to be a guy, who want to get everything first, but that problem is really urgent.
I have to finish website tomorrow, but have problem with PayPal payment method.

Than client choosing PayPal payment seems to be everything go ok. Customer redirect to PayPal page where he see his cart.

BUT when customer trying to login to his own account and make payment, he gets such error:

Paypal does not allow your country of residence to ship to the country you wish to


At this time, we are unable to process your request. Please return to Crystadelle Inc and try another option.


I configure PayPal account like written in module
- Auto Return : Off
- Payment Data Transfer to Off
- check Click here to allow transaction-based shipping values to override the profile shipping settings listed above

In Prestashop:
Countries restrictions and other things all checked

Adress of test customer in Prestashop database is such (if it's matter):
1300 Pennsylvania Ave
20229
Washington
USA
District of Columbia


could you please just tell me how did you figure this out finally
now it happened to me .....thanks a lot
What I am doing wrong? Any advice will be appreciated
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  • 1 year later...

I was about to give up on this after seeing the same advice in so many posts but thankfully I eventually came across the following: (From http://customprestsh...country-of.html )

Right here is a solution that finally worked for me after reading lots of posts,

this line was already set to overide address in the modules/paypal/standard/redirect.tpl line:36

 

<input type="hidden" name="address_override" value="0" />

However in the modules/paypal/payment/paypalpayment.php i noticed that Line: 105 was as follows

$request .= '&ADDROVERRIDE=1';

so i changed it to

$request .= '&ADDROVERRIDE=0';
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