nelsoncomics Posted August 2, 2010 Share Posted August 2, 2010 My Contact Form works only if I use the same email registered in the installation process of prestashop.If any client (of course with different email of my store) try to contact me, the email do not arrive to me...Any suggestions?Thanks in advance Link to comment Share on other sites More sharing options...
nickny Posted August 3, 2010 Share Posted August 3, 2010 BackOffice -> Employees -> Contacts. What is the email of your Customer Service? Is that correct? Link to comment Share on other sites More sharing options...
nelsoncomics Posted August 3, 2010 Author Share Posted August 3, 2010 I did not understand the question... Link to comment Share on other sites More sharing options...
nickny Posted August 3, 2010 Share Posted August 3, 2010 Open your web browser, go to your website/adminxxx (whatever you named it). That is your BackOffice.Then click on Employees -> Contacts. What is the email of your Customer Service? Is that the correct one where you want your emails sent to?? Link to comment Share on other sites More sharing options...
nelsoncomics Posted August 3, 2010 Author Share Posted August 3, 2010 yes, it is. Link to comment Share on other sites More sharing options...
nickny Posted August 3, 2010 Share Posted August 3, 2010 And you are checking into the Spam folder just in case it went in there? And of course you can send email just fine if you hit the test button? If yes, then sorry don't know. Link to comment Share on other sites More sharing options...
nelsoncomics Posted August 3, 2010 Author Share Posted August 3, 2010 Nothing into spam folder.the same situation with the test button, nothing happens...I've read that this problem has reported by another people, but I have not seen any solution for this... Link to comment Share on other sites More sharing options...
nelsoncomics Posted August 3, 2010 Author Share Posted August 3, 2010 I found this solution:http://www.presto-changeo.com/content/9-fix-email-problems Link to comment Share on other sites More sharing options...
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