The description field (English (United Kingdom)) is invalid

[Littlepants]

Can anyone explain this please? I have tried everything to remove it, but aftrer upgrading to 1.6.1.5 I can't edit some (but not all) of my products because when I try to save the edited product I get this message

"The description field (English (United Kingdom)) is invalid" 

 

Im not super IT knowledgeable, so I need simple instructions as to how to get rid of this - eg. Localization/configuration etc. I don't understand FTPs or css or Rss - haven[t a clue what anyone is talking about, so please could someone explain simply - just from the controls on the left in the back office.

 

Thanks

 

 

[El Patron]

can you share what is in description field?  I can test on that on one of my test shops.

[Littlepants]

I have tried editing this even under the source code, but it just won't let me edit anything because of this error message. The description field (English (United Kingdom)) is invalid.

 

Here's a copy and paste of what is there ATM

 

Please Note A PayPal handling charge is added to ALL shipping, including free shipped items. To avoid this charge please read here.

NB. If this item says Out of Stock, it's because I have orders on the go, or the yarn is out of stock in sufficient quantity. Please contact me so I can let you know when I can take another order.These longies are hand made to order, and knitted in yarn of your choice, with your specified measurements at hips and rise. Emboidery and motifs can be added to your choice from the specified designs, and can be placed on either the front or the back. Please order any embroidery you would like on the same order, and state where you want it in the messages box.

Wool nappy covers do not need washing very frequently - just air dry unless soiled. Lanolize every so often, for maximum efficiency.

Ready lanolized but to re-treat, I recommend you retreat with Lanolin Milk when necessary. This will probably need doing every couple of months, but my be needed more frequently until a furher 2 treatments have been made.

Hip, rise and leg length measurements will be adjusted downwards, so please order the appropriate size and adjust downwards, rather than ordering a smaller size and adjusting upwards. Please ask for any adjustments required to the basic size in the message box on checkout.

These will take around 2 weeks to make, once your order starts to process.Unless you state otherwise, I will knit your longies with a standard cuff.

XS 0-6 months

Hips 16"

Rise 14"

Inside leg 4"

Small 3-12 months 

Hips 18"

Rise 16"

Inside leg 6"

Medium 9-18 months 

Hips 20"

Rise 18"

Inside leg 8"

Large 15-30 months 

Hips 22"

Rise 20"

Inside leg 10"

X Large 2-4 yrs 

Hips 24"

Rise 22"

Inside leg 11"

Cuff styles available

Standard

Contrast cuff

(If you have a preference for what colour the contrast should be, please state a colour in the messages box. If no choice is made, I will choose the colour)

Frilled cuff 

PJ bottoms

Ready lanolized but to for re-lanolizing use my Soluble Lanolin

 

And here's a copy and paste of the source code I tried to change it to, which also produced the same error message

 

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">These longies are hand made to order, and knitted in yarn of your choice, with your specified measurements at hips and rise.Embroidery and motifs can be added to your choice from the specified designs, and can be placed on either the front or the back. Please order any embroidery you would like on the same order, and state where you want it in the messages box.</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Wool nappy covers do not need washing very frequently - just air dry unless soiled. Lanolize every so often, for maximum efficiency.</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Ready lanolized but to re-treat, I recommend you retreat with <a href="http://www.littlepants.co.uk/index.php?id_category=215&controller=category">Instant soluble lanolin</a>when necessary. This will probably need doing every couple of months, but my be needed more frequently until a further 2 treatments have been made.</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Hip, rise and leg length measurements will be adjusted downwards, so please order the appropriate size and adjust downwards, rather than ordering a smaller size and adjusting upwards. Please ask for any adjustments required to the basic size in the message box on checkout.</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">These will take around 2 weeks to make, once your order starts to process. Unless you state otherwise, I will knit your longies with a standard cuff. Ribbed or frilled cuffs are available on request - please leave a message if you'd like a ribbed or frilled cuff</span></p>

<p><strong><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">XS 0-6 months</span></strong></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Hips 16"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Rise 14"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Inside leg 4"</span></p>

<p><strong><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Small 3-12 months </span></strong></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Hips 18"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Rise 16"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Inside leg 6"</span></p>

<p><strong><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Medium</span></strong></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Rise 20"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Hips 18"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Inside leg 8"</span></p>

<p><strong><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Large 15-30 months</span></strong></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Hips 22"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Rise 20"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Inside leg 10"</span></p>

<p><strong><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">X Large 2-4 yrs</span></strong></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Hips 24"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Inside leg 11"</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Standard</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">If you have a preference for what colour the contrast should be, please state a colour in the messages box. If no choice is made, I will choose the colour</span></p>

<p><span style="font-family: 'comic sans ms', sans-serif; font-size: 12pt;">Ready lanolized but to for re-lanolizing use my<a href="http://www.littlepants.co.uk/index.php?id_category=215&controller=category">Instant soluble lanolin</a></span></p>

[El Patron]

try this

 

back office-->preferences-->general

 

set to 'no' Use HTMLPurifier Library

 

retest

[Littlepants]

Thanks so much for making that so clear! However sadly it hasn't worked Still getting the same message on the products which are doing it.)

[El Patron]

Sorry, when I paste source code to my 1615 it works fine.  also delete your source above so bot's not index your shop from here.  best to attach a file others can download.

 

enable PS debug mode and retest:

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

 

also from hosting control panel, navigate to your php error log and look for error.

[Littlepants]

Thanks again, but that link starts talking about FTP and hosting control panels, which is double dutch to me! I haven't a clue about FTP or where the hosting control pane is

[El Patron]

Thanks again, but that link starts talking about FTP and hosting control panels, which is double dutch to me! I haven't a clue about FTP or where the hosting control pane is

 

you want to run shop?  then you will 'have' to learn basics of FTP and using your control  panel.  Or get friend with big pants to help you.   Just google it (get filezila) and log into your  hosting and get familiar.  Now please do 100 push up,  you can break it into parts if that to many at once.  happy day, el

[Littlepants]

I've been running my shop before the update for several years.  didn't need to learn anything new - did everything through the menus,  no problems.I do have a life outside as well, not to mention a sick [spam-filter]. Shame prestashop has made life so difficult with the latest version.