Problems with the upload of products image.

[keyjo]

:snake: :snake: :snake: :snake:

Hi!

I've installed prestashop, and now as i was creating a new product, i had an upload image problem.
I can upload images, but they don´t appear.

When i try to resize the images, it shows an error that says that i don´t have permission, but i already have 777 permissions in the folder.

Can anyone help?

Thanks in advance.

[spott]

GD Library is installed?

[keyjo]

GD library?
I don't know.
Can you tell me were can i see that?
Thanks

[UltimuDon]

create an php file

<?php
phpinfo()
?>

access the php page and read the info, for gd you have to search for something like that ....

[keyjo]

:grrr:
UltimuDon, thanks for your reply, but i didn't understand quite well what you wrote...

[spott]

Make new file - phptest.php
Inside this file - copy these lines:
<?php
phpinfo()
?>
Now upload that file to your webserver.
Open it in Your browser - http://yoursecretdomain.com/phptest.php and look, what it says about GD.

[keyjo]

I've done that and it shows that GD is enabled, as the image attached shows.

Can it be other thing?

Help!!!! :roll:

[spott]

Check from FTP - is image actually uploaded or not.
Images are uploaded to /img/tmp folder.

[keyjo]

Hy spott.

The images are uploaded to that folder and in their on folder (ex. img/p, for products)

Do you have any idea what it can be?

Thanks...

[spott]

Can you give your webserver address and also link to your php info file.

[keyjo]

i send you a pm whith the links.

as soon as you can, let me know if you can help.

[spott]

First - check inside /img folder subfolder permissions. all these subfolders need to have 777 and their subfolders (when You have some) also.

When this doesnt help - then at /config/config.inc.php file.
@ini_set('display_errors', 'off'); - set to 'on'
Lets see, what is the problem.

[keyjo]

Hy spott.

I've already done what you have said, and it didn't helped...

:snake: :snake:

[spott]

Copy the error message here.
I checked Your site and at some reason - there is no thumbs and folders greated.

And here is the only way to see, what error message its shows.

[keyjo]

4 errors
Cannot write no-picture image to the product images folder. Please check the folder's writing permissions.
Cannot write no-picture image to the category images folder. Please check the folder's writing permissions.
Cannot write no-picture image to the manufacturer images folder. Please check the folder's writing permissions.
An error occured while thumbnails' regeneration.

this is the error while trying to regenarate the thumbnails.

[keyjo]

I found the error, it was my mistake, when i translated prestashop, i also translated the name of the generated images, so when i remembered, i put them back as they were and they appeared...


Sorry.........

I still can regenerate the thumbnails, it's all set to 777 and it gives the permission error..

Thanks for your time...

:cheese:

[pjshane]

I'm struggling to get the connection to PayPal sandbox to work.

Using a test customer who checks out through PayPal, everything seems to work including logging into PayPal and OKing the payment. When I click on the Return to My Store link in the PayPal payment confirmation screen, I get

FA000005 2008-09-12 $ 0.00 PayPal Payment error

on the Order History screen.

Looking at PayPal accounts, the customer is charged the correct amount and the shop is credited the correct amount. I think the problem has to do with the URL PayPal sends back to PS. Looking at revealed code, PayPal is sending back: <form method="get" id+"merchantReturn" name="merchant_return" action="http://www.suncitypeople.com/prestashop/order-confirmation.php?key=e19abunchofcode">

I have error checking set on, but do not find any error logs. I cannot show my work to my customer until this works.

Anybody have any ideas?

tnx/pjs

[pjshane]

Solved! My checkout problems seem to have been solved.

I had the PayPal Sandbox customer's account to enable Payment Review and so a Payment error was being returned to Prestashop as would be expected. Once Payment Review was turned off, everything else fell into place.

Although my problem was self-inflicted, I learned a lot about PayPal and Prestashop over past few hard days.

Thank you developers. If this system makes me some money, I'll be sharing a little of it with you. tnx/pjs

[rafy]

hello guys!
i get this error while trying to upload product images:

1 error

1. image format not recognized, allowed formats are: .gif, .jpg, .png


i tried many different images and i also have permissions set to 777

i have set the error reporting to on.
where can i see the errors?
thanks

[zOOge]

I did a little easier fix, that should be inserted into the code I suppose.
The problem (for me at least) was that php:s finfo_open function can't find the magic.mime file that
helps out with the file identifying.
To the solution,
I changed the function in image.inc.php to this:

    if (function_exists('finfo_open'))
   {
       $finfo = @finfo_open(FILEINFO_MIME, "/etc/magic.mime");
       $mime_type = @finfo_file($finfo, $file['tmp_name']);
       @finfo_close($finfo);
   }

I added ,"/etc/magic.mime"
You can look for the file in your system with for example the locate-command:
locate magic.mime
or with find as a last resort:
find / -name magic.mime -print |grep magic.mime

// Fredrik

[rafy]

I did a little easier fix, that should be inserted into the code I suppose.
The problem (for me at least) was that php:s finfo_open function can't find the magic.mime file that
helps out with the file identifying.
To the solution,
I changed the function in image.inc.php to this:

    if (function_exists('finfo_open'))
   {
       $finfo = @finfo_open(FILEINFO_MIME, "/etc/magic.mime");
       $mime_type = @finfo_file($finfo, $file['tmp_name']);
       @finfo_close($finfo);
   }

I added ,"/etc/magic.mime"
You can look for the file in your system with for example the locate-command:
locate magic.mime
or with find as a last resort:
find / -name magic.mime -print |grep magic.mime

// Fredrik

this works gr8
thanks

[nic]

Check from FTP - is image actually uploaded or not.
Images are uploaded to /img/tmp folder.

i had problems with this also. but the images are not uploaded. can please help me?