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Unable To Get Beyond Step Carrier In Cart Check Out


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Hi there

 

I am pretty new on prestashop, but I am searching for a solution for a what I think little problem for 3 days now.

Searched the web and also this forum, but still I am no step closer.

 

During checkout procedure there is step 7 where you could choose your the carrier. But regardless what I setup for zones, states, carrieres (even pickup) the shop tells me that the delivery site is outside my delivery zone. Sounds pretty ease but to fix but I am unable to see my misconfiguration.

 

Has anybody an idea what could be the issue?

 

FYI the product has no specific delivery company assigned so all should be considered, but I see anyway only my pick up.

 

Hope for a fast and most likely easy solution for that issue. As soon that one is solved there is a bigger one waiting for a some other thing and special case.

 

 

Best regards,

Christian

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Update:

 

It's showing the message even if I only put a service not a physical product to the basket. On step 4 first it states there is no delivery needed for the goods and when I accept the terms and conditions and want to proceed the error appears again. Error delivery address outside delivery zone. Makes absolutely no sense to me.

 

And FYI I also upgraded to latest stable version of prestashop and also updated the modules.

 

Any idea guys? Searched the whole web last night again, but no hint I found from guys with the same message fixed it.

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