FundooMania Posted December 28, 2015 Share Posted December 28, 2015 Hi, I am trying to upload a CSV with 4 products containing image links.However, only 1 product gets uploaded and then an internal server error occurs. I have enabled the debugging mode but still no more information is provided in the message. I have set the max_execution_time variable to 0 and memory_limit to -1. Can you please help regarding what possibly is wrong with my store? Link to comment Share on other sites More sharing options...
Guest Posted December 28, 2015 Share Posted December 28, 2015 Have you tried the CSV file with just one image link? Do you still get the error This will tell you if the problem is to do with the URL field or not Can you show us a screen print of the screen just before you click upload so we can see what the URL fields look like and how the are delimited (This screen, but show the URL fields) Link to comment Share on other sites More sharing options...
FundooMania Posted December 28, 2015 Author Share Posted December 28, 2015 Please find attached the screenshot Link to comment Share on other sites More sharing options...
FundooMania Posted December 28, 2015 Author Share Posted December 28, 2015 Also, when i am trying to upload images manually one by one for prodducts the save button keeps on spinning and on pressing ctrl+shift+j it's showing themes/default/fonts/fontawesome-webfont.woff2?v=4.3.0 not found although the file exists on server. Link to comment Share on other sites More sharing options...
Guest Posted December 28, 2015 Share Posted December 28, 2015 Check settings for between multiple values See here I have " , " selected You have semicolon " ; " Make sure they are the same Link to comment Share on other sites More sharing options...
FundooMania Posted December 28, 2015 Author Share Posted December 28, 2015 I have selected multiple value separator as ; Link to comment Share on other sites More sharing options...
Guest Posted December 28, 2015 Share Posted December 28, 2015 Have you tried the CSV file with just one image link? Do you still get the error Link to comment Share on other sites More sharing options...
FundooMania Posted December 28, 2015 Author Share Posted December 28, 2015 yes Link to comment Share on other sites More sharing options...
Guest Posted December 28, 2015 Share Posted December 28, 2015 Remove the image links, then try again. Do all 4 products upload successfully? If yes, try to upload just ONE product with the images. Does that work? Link to comment Share on other sites More sharing options...
FundooMania Posted December 29, 2015 Author Share Posted December 29, 2015 without image links all products are getting uploaded successfully but with image links not even a single product is getting uploaded. Link to comment Share on other sites More sharing options...
Guest Posted December 29, 2015 Share Posted December 29, 2015 They are quite large images to be importing using CSV, it may be you are just timing out or hitting a memory limit somewhere especially as it works without the images To be honest CSV import on prestas is quite poor in many ways, I gave up and use third party software now Can you send me the actual CSV file you are using and I will check it on my site? Link to comment Share on other sites More sharing options...
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