Where to edit Customer Service Back Office

[Stokie Worm]

Hi i am trying to find the tpl file so i can edit and change the layout of certain content within that page, can anyone please advise me of which file i need to edit

 

Regards

Chris

[Stokie Worm]

Ok so i found the correct file to edit which is IndexController in controllers/front/

 

The next issue i have is i need to allow <br /> tags or something similar to seperate the flow of content in this section of the page, here is my code and what it looks like and if anyone can point me in the right direstion to make an unordered list that would be most grateful.

Db::getInstance()->executeS("INSERT INTO `ps_customer_thread`(`id_shop`, `id_lang`, `id_contact`, `id_customer`, `id_order`, `id_product`, `status`, `email`, `token`,date_add,date_upd) VALUES ($id_shop,$id_lang,0,$id_customer,0,0,'".$status."','".$email."','".$token."','".$dateadd."','".$dateupdate."')",'INSERT');

$id_customer_thread = Db::getInstance()->Insert_ID(); 

//echo $id_customer_thread;

//$message = $_POST['message'];

$parts = $_POST['products'];

$parts = implode(",", $parts);

$message = '';

$message = "Dear Bob / Chris, Customer : ".$_POST['firstName']." ".$_POST['lastName']."  requested a quote for parts on the following vehicle : ".$_POST['vehiclemodel']."  ,".$_POST['vehicle_registration'].", ".$_POST['vehicle_make'].", Parts : ( ".$parts." ). Inquiry Message: ".$_POST['message'].", Response at ".$_POST['email'].".";

 

Db::getInstance()->executeS("INSERT INTO `ps_customer_message`(`id_customer_thread`, `id_employee`, `message`,  `date_add`, `date_upd`) VALUES ($id_customer_thread,0,'".$message."','".$dateadd."','".$dateupdate."') ");

}

else

 

 

[Stokie Worm]

just like this