how to fix customer messages

[tashkas]

hello everybody,

after I updated prestashop from 1.5.6.2 to 1.6.0.14 I have problem of viewing customer messages, I'm getting error. How to change messages size?

 

Property CustomerMessage->message length (104323) must be between 0 and 65000
at line 925 in file classes/ObjectModel.php

Edited June 9, 2015 by tashkas (see edit history)

[El Patron]

you can try this, from 1.6.0.14.

 

open file classes/CustomerMessage.php

 

change 65000 to value higher and retest.  Note: after updating delete/rename file cache/class_index.php to bring in change.

		'fields' => array(
			'id_employee' => 		array('type' => self::TYPE_INT, 'validate' => 'isUnsignedId'),
			'id_customer_thread' => array('type' => self::TYPE_INT),
			'ip_address' => 		array('type' => self::TYPE_STRING, 'validate' => 'isIp2Long', 'size' => 15),
			'message' => 			array('type' => self::TYPE_STRING, 'validate' => 'isCleanHtml', 'required' => true, 'size' => 65000),

[tashkas]

ok will try it

Edited June 9, 2015 by tashkas (see edit history)

[tashkas]

i get now when i changed it to 165000 

Property CustomerMessage->message is not valid

at line 925 in file classes/ObjectModel.php

[El Patron]

worth a try.

 

Please open a 'bug' report here:

http://forge.prestashop.com/secure/Dashboard.jspa

 

Please then post back here the link to the opened bug report for others to follow/vote up/comment.