Pulling my hair out - what is this issue?

[aandrade]

Hi All,

 

I've been running PS 1.6.09 for more than a few months now and am generating some sales. Everything is 'almost' running perfectly except for the fact that from 'time to time' the product prices are displaying '$0.00' yes from time to time....

I am using a paid module Attribute Wizard Pro.

The site runs great and I get a lot of buyers checking out with no issues, but then bam product prices display a $0.00 once the item is added to the cart. This 'issue' came up again just on Friday and stayed all weekend. Then just a few minutes ago bam... it's displaying the prices again.... what the?

 

I have contacted the guys that created AWP pro and they claim it's not their module that is causing this error, but it's their module I am using with the combinations of my items. I have even recorded proof of the products displaying this issue.

 

Is there something I'm missing? I have cleared the cache but still to no avail. Is there some sort of timer that periodically updates something in the back end?  Most of the time this happens on a Wednesday or Friday and comes back on Monday (Australia time), so when I contact the guys in New York they don't see this live, only a recording.

 

I'm sure there is someone here that has experienced this issue or may know of a solution or even a direction that they could possibly share.

 

Anyway below is a link to the recording I made with the issue.

http://screencast-o-matic.com/watch/cohV0dfeSS

 

My site is:

www.arrowwraps.com.au

 

Thank you for taking the time out to read this, but I'm pulling my hair out trying to find a solution. Hope someone is able to helpout.

 

Regards,

[prestatent]

Hi

 

I don't know if this is related or not, but if you're using the blocklayered navigation module for filtering products, you may want to rebuild the indices on this page to see if this resolves the issue.

 

Just a thought.