I can't figure out where this is coming from...

[climaticmoments]

Hello,

 

I have been pulling my hair out trying to find how, why, or where my pasted text below is coming from. My products export no problem, but it is really messing everything up when I try to open the csv export in excel. It is not visible to customers, but it is messing up my descriptions both short and long and other areas.

 

I am praying someone knows what is producing this and how to get rid of it.

 

This is from one description.

 

<div class=""copyIcon copy0""></div>    
<div class=""pasteIcon paste0""></div>    
<div class=""notifyIcon""></div>    
<div class=""copyIcon copy0""></div>    
<div class=""pasteIcon paste0""></div>    
<div class=""notifyIcon""></div>    
<div class=""copyIcon copy0""></div>    
<div class=""pasteIcon paste0""></div>    
<div class=""notifyIcon""></div>    
<div class=""copyIcon copy0""></div>    
<div class=""pasteIcon paste0""></div>    
<div class=""notifyIcon""></div>    
<div class=""copyIcon copy0""></div>    
<div class=""pasteIcon paste0""></div>    
<div class=""notifyIcon""></div>    
<div class=""copyIcon copy0""></div>    
<div class=""pasteIcon paste0""></div>    
<div class=""notifyIcon""></div>    
<div class=""copyIcon copy0""></div>    
<div class=""pasteIcon paste0""></div>  

 

I appreciate any import or help.

 

Thank you

 

Athena

www.climaticmoments.com

Edited March 28, 2015 by climaticmoments (see edit history)

[climaticmoments]

Hellppp

 

I am praying someone knows!

[climaticmoments]

Am I the only one with this problem?

[Guest]

It really is not clear what the problem is to me

 

If your customers cannot see it, then what is the problem?

 

So, take it step by step to explain what you are trying to do, and why, to give us a better insight to the issue. List the exact steps you are doing

[climaticmoments]

Hello Ron,

The problem is..

    I have over 4000 products with a very fast turn around so I have to update everyday. When I export the products and open them in excel the columns and rows are a mess. I took a screen shot of before and after this started showing up.
    Before I had just over 4000 lines to edit and now I have 11926 lines because of this, plus it wraps text in excel so I have to delete those lines, unwrap the text, take spaces out, etc. it takes forever.
    I also took a screen shot of the first product I opened and showed source. I didn't code the extra <br /><br /> or the the <div class=""copyIcon copy0""></div>    
    <div class=""pasteIcon paste0""></div>    
    <div class=""notifyIcon""></div>  
    That is in both long description and short.
    
    I have version 1.6.0.14, however I am a victim of the 1.6.0.12 problems and as a result I am missing all the tables and fields added since 1.6.0.9 with no way to roll back using perfect backups from 3 different sources. I can't update products, add products, edit products, put products on sale, etc so I guess 1 thing at a time. I also don't want to start fresh because image mapping was depreciated as of 1.5.

 

Thank you for any help you can offer Ron.

 

Have a nice night.

 

Tina

www,climaticmoments.com

 

[climaticmoments]

Sorry never attached to a post before.

 

After the problem.

 

Tina

www.climaticmoments.com

 

 

Edited April 1, 2015 by climaticmoments (see edit history)

[climaticmoments]

[climaticmoments]

 

 

Before the problem.

Edited April 1, 2015 by climaticmoments (see edit history)

[Guest]

Sorry, I can see the problem I just do not understand WHY you need to export all your products daily? 

 

What changes on a daily basis that you need to edit? Give us a little more information about what you are trying to do / update and perhaps we can think of a solution (BTW excel is nightmare of this kind of work - download and use open office (free)

[climaticmoments]

Hi Ron,

 

I am going to send you my steps in a message.

 

Thank you again.

 

Tina

www.climaticmoments.com

[tiberius]

I have also recently been plagued by this problem. Everytime something is added to a product; it could be a price or an image, for example, PS adds the following 3 lines to the Short Description and Description boxes.

 

<div class="copyIcon copy0"> </div>
<div class="pasteIcon paste0"> </div>
<div class="notifyIcon" style="display: none;"> </div>

 

If I add or change a few items I get multiples of this coded added. Then when I want to save the product I get an error saying 'This description_short field (English (English)) is too long: 400 chars max'

 

Of course there are too many characters ... PS has added them! If the program didn't add this code then the product would save correctly.

 

I'm constantly having to go to the source code in the description boxes and delete this code. I really do not understand why it is added; it doesn't appear to contribute to anything.

 

4 May 2015

Since this problem is something I've only recently noticed I have just carried out a test to see if it is hardware/software related. I use a Mac and Firefox but I also have a Windows laptop running Firefox. I made some changes to a product using the laptop and the dreaded code is not generated.

 

I carried out testing using Safari with my Mac and the code was not generated so this does suggest it is not a PrestaShop problem.

 

My suggestion to climaticmoments is to experiment with different browsers in the first instance to see if this solves the problem.

 

 

 

 

 

 

Edited May 4, 2015 by tiberius (see edit history)