Followup module

[teo_g]

Hi,

 

I test followup module. I want to use it, but I found 2 problems.
1. For first option, customer who withdraw his order, in email receive he is announced he can return at the previous cart but after relogin the cart is empty.
2. The client receive an ID voucher but in his cart is not a field where can introduced that voucher.

How can resolv these situations?

Thanks in advance!