Cart Rules With No Code Causing Problems

[ukvapeclub]

Hi guys,

 

Recently I added some cart rules with no code, so that they are automatically applied when the criteria are met, for example, buy 4 of Item X (usually £3.99 each) to automatically apply a discount of £5.97 (final price £9.99)

 

In most cases this is working without any problems, but a couple of times it has caused an error, the customer's transaction is processed by PayPal for the correct amount, but only half of the order (or no order) is shown in the Prestashop back office.

 

Also, if I try to manually create an order through the back office, if it involves one of the "no code" cart rules, I get a white screen upon creating the order.

 

Does anybody know what might be causing this and what I can do about it?

 

Many thanks,

 

Stu

[ukvapeclub]

Sorry for the shameless bump, can anyone offer any insights on this?

 

Thanks!