Customisation problem

[Rolo Tomasi]

Whenever update my store I always seem to have problems with the customisation feature.

 

I have just updated to version 1.6.0.14 using the default theme and everything has gone OK with the exception of the customer file upload feature in product customisation. One of our products requires the customer to upload an image with the order and when they do this a thumb of the image should appear with the order. This thumb should also appear with the order in the back office however neither of them are displayed - only the broken image symbol is shown.

 

The image is being uploaded as when I place a test order I can click on the broken image thumb and this downloads the correct image.

 

I'm sure it must be something simple to fix this however I cannot work out what it is so any input would be appreciated.

[Rolo Tomasi]

Does anyone have any ideas? I think this is the last issue I need to resolve following the update.

[Aparsons]

Am interested in this as well Rolo.  Am new to PrestaShop and am struggling with the details of the customer upload section.  How does your site display a thumbnail of the uploaded image?  This does not seem to be a standard part of the PrestaShop theme - or am I missing something.

 

The problem I am struggling with is to have the filename (at least) of the uploaded file displayed in the shopping cart against the ordered product.  Could you tell me more about the thumbnail display and perhaps give me the address of your site?

 

Sorry I cannot help you, Andrew

[Aparsons]

Have just looked at your website and am very impressed with the image upload and the shopping basket set up.  It displays the image thumbnails nicely and groups the uploaded files against the products.  Just what I want.  Would you be kind enough to let me know how you did it.

 

Thanks,  Andrew