Module text is gone

[magick98]

Hello,

 

Hopefully someone can help asap, because we experience a lot of failed orders right now.

 

Basically all the text for the modules is gone. When we try to configure the modules there is no text there - just the boxes and icons. This means that the modules do not work properly for the customer, so they cannot place any orders.

 

Can this be a cache issue?

 

Thanks in advance.

 

 

[El Patron]

see if this post will help you...

 

https://www.prestashop.com/forums/topic/399796-several-modules-display-incorrectly-in-bo/?p=1943552

[magick98]

I think it could work, but our files look different. Here´s some of classes/Translate.php file:

 

if (isset($_MODULES[$current_key]))

$ret = stripslashes($_MODULES[$current_key]);

elseif (isset($_MODULES[$default_key]))

$ret = stripslashes($_MODULES[$default_key]);

// if translation was not found in module, look for it in AdminController or Helpers

elseif (!empty($_LANGADM))

$ret = Translate::getGenericAdminTranslation($string, $key, $_LANGADM);

else

$ret = stripslashes($string);

 

if ($sprintf !== null)

$ret = Translate::checkAndReplaceArgs($ret, $sprintf);

 

if ($js)

$ret = addslashes($ret);

else

$ret = htmlspecialchars($ret, ENT_COMPAT, 'UTF-8');

 

if ($sprintf === null)

$lang_cache[$cache_key] = $ret; 

else    

          return $ret;

 

}

return $lang_cache[$cache_key];

 

 

What needs to be changed here?

[magick98]

see if this post will help you...

 

https://www.prestashop.com/forums/topic/399796-several-modules-display-incorrectly-in-bo/?p=1943552

 

By the way: on line 175 in classes/Translate.php it says in our file:

$ret = Translate::getGenericAdminTranslation($string, $key, $_LANGADM);

 

How do we do this? We are using version 1.6.0.11. Thanks.

[El Patron]

the easiest way is to 1) back up old file Translate.php

then replace that file with complete source of updated  Translate.php

then you do not need to do a link by line update.

[El Patron]

the easiest way is to 1) back up old file Translate.php

then replace that file with complete source of updated  Translate.php

then you do not need to do a link by line update.

 

also you will need to then after Translate.php update delete cache/cache_index.php sorry for not remembering to post that part.

[magick98]

also you will need to then after Translate.php update delete cache/cache_index.php sorry for not remembering to post that part.

 

Solved! Thanks very much for your help.